CONSUMER RIGHTS - CAYMA - CANCELLATION RETURN CONDITIONS
If you place an order electronically on the website you are using, you accept the preliminary information form and the distance sales agreement.
Buyers are subject to the provisions of Law No. 6502 on Consumer Protection and Regulation on Distance Contracts (Official Gazette: 27.11.2014 / 29188) and other applicable laws regarding the sale and delivery of the purchased product.
Shipping charges will be paid by the buyers.
Each product purchased shall be delivered to the person and / or organization at the address indicated by the purchaser provided that it does not exceed the 30-day legal period. If the product is not delivered within this period, Buyers may terminate the contract.
The purchased product must be delivered in full and in accordance with the qualifications specified in the order and with any documents such as warranty certificate, user manual.
In the event that the purchase of the purchased product becomes impossible, Kalitemini shall notify the buyer in writing within 3 days of learning of this. The total price must be returned to the Buyer within 14 days.
IF THE PRODUCT PURCHASED IS NOT PAID:
If the buyer does not pay the price of the purchased product or cancels it in the bank records, the obligation to deliver the product ends.
SHOPPING WITH UNAUTHORIZED USE OF CREDIT CARD:
After the delivery of the product, if it is determined that the credit card that the buyer pays is used unfairly by unauthorized persons and if the price of the product sold is not paid to the Seller by the related bank or financial institution, the Buyer shall be responsible for the transportation expense quality of the contracted product within 3 days. Quality must be returned to.
IF THE PRODUCT CANNOT BE DELIVERED DURING THE UNDERSTANDING REASONS:
If force majeure conditions cannot be predicted by the quality of the product and cannot be delivered during the product period, the Buyer shall be notified. The buyer may request the cancellation of the order, replacement of the product with a similar product or postponement of the delivery until the obstacle is eliminated. If the buyer cancels the order; If the payment is made in cash, it is paid in cash within 14 days of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days after this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.
BUYER'S OBLIGATION TO CHECK THE PRODUCT:
The buyer shall inspect the goods / services subject to the contract before receiving them; dents, broken, package torn etc. damaged and defective goods / services will not receive delivery from the cargo company. The delivered goods / services shall be deemed to be undamaged and intact. BUYER, After delivery of goods / services must be carefully protected. If the right of withdrawal is to be used, goods / services should not be used. Invoice must be returned with the product.
RIGHT TO CAYMA:
RECEIVER; can use the right of withdrawal from the contract by refusing the goods without any legal and criminal responsibility and without giving any reason, within 7 (seven) days following the delivery date to Kalitemini through the contact information below.
SELLER'S RIGHT TO NOTICE NOTICE CONTACT INFORMATION:
NAME / TITLE: Kalitemini.com
ADDRESS: Soganli mh. Pınar sk. Osmangazi BURSA
TEL: 0850 380 10 36
DURATION OF THE CAYMA RIGHT:
If the purchaser has purchased a service, this 7-day period shall commence on the date of signing the contract. The right of withdrawal cannot be used in the service contracts that have started to be executed with the approval of the consumer before the right of withdrawal expires.
The costs arising from the exercise of the right of withdrawal belong to Kalitemini.
In order to exercise the right of withdrawal, it is obligatory to notify Kalitemini by registered mail, fax or email within 7 (seven) days and the product shall not be used in accordance with the provisions of the “Products for which the right of withdrawal cannot be used düzenlen.
USE OF CAYMA RIGHT:
The invoice of the product delivered to the 3rd party or the BUYER (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. The invoices issued on behalf of the institutions cannot be completed unless the RETURN INVOICE is issued.)
The return form, the product to be returned and the products must be delivered complete and undamaged together with the box, packaging, standard accessories, if any.
Kalitemini, the withdrawal notification within 14 days from the date of receipt of the total price and the documents that put the BUYER is obliged to return to the BUYER.
If there is a decrease in the value of the goods due to a reason caused by the BUYER's defect or if the refund becomes impossible, the BUYER is liable to compensate the damages to Kalitemini at the rate of the defect. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the product or product during the right of withdrawal.
If the campaign limit amount is reduced by Kalitemini due to the use of the right of withdrawal, the discount amount used within the scope of the campaign is canceled.
Due to the right of withdrawal of the overseas sales, the shipping cost of the returned product is borne by the buyer.
PRODUCTS NOT AVAILABLE:
21. Underwear sub-parts, swimwear and bikini bottoms, make-up items, disposable products, goods which are prepared in accordance with the BUYER's request or clearly personal needs and which are not suitable to be returned back, goods that are in danger of rapid deterioration or that are likely to pass the expiry date, or products that are unsuitable in terms of health and hygiene to be returned if the packaging is opened by the PURCHASER after delivery, products which are mixed with other products after delivery and which are not possible to be decomposed by nature, other than those provided within the scope of subscription agreement, goods related to periodicals such as newspapers and magazines,
In the event that the purchaser unpacked the services that are performed in electronic environment or the intangible goods delivered instantly to the consumer, audio or video recordings, books, digital content, software programs, data storage and storage devices, computer consumables and packaging are opened by the PURCHASER. it is not. Furthermore, before the expiration of the right of withdrawal, it is not possible to use the right of withdrawal for the services started with the approval of the consumer.
22.Cosmetics and personal care products, underwear products, swimwear, bikinis, books, copyable software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, ribbon, etc.) can be returned unpacked, untested must be intact and unused.
STATUTORY STATUS AND LEGAL RESULTS
If the PURCHASER defaults in the case of payment by credit card, the PURCHASER accepts, declares and undertakes that he will pay interest under the credit card agreement with the cardholder bank and be liable to the bank. In this case, the relevant bank may apply legal remedies; and the BUYER agrees that the BUYER will pay the loss and loss incurred due to the delayed performance of the debt.
PAYMENT AND DELIVERY
You can make a bank transfer or EFT (Electronic Funds Transfer) to our bank account with the number of IBAN (TL) TR41 0006 4000 0012 2380 0895 80.
With our credit cards through our site, you can take advantage of online single payment or online installment facilities for all kinds of credit cards.